Prepare your organisation for Enterprise AI with Versatile Consulting
Operating Model Consulting
We work with C-suite leaders at multinationals navigating Enterprise AI Operating Model Transformation. Whether you’re scaling AI enterprise-wide, integrating an acquisition, or coordinating operations across countries, we redesign how your organization works so transformation moves from ambition to execution.
What is operating model consulting?
Operating model consulting is the work of redesigning how an organisation delivers value: its structure, processes, decision rights, governance and technology. It sits between strategy and execution. A strategy defines what a company intends to achieve; the operating model determines whether it can.
Versatile Consulting works with C-suite and transformation leaders at multinationals, typically when the operating model has become the constraint rather than the enabler.
Our operating model consulting services
Target Operating Model Design
capabilities and governance aligned to strategy. We work with transformation leaders at multinationals where the operating model has become the constraint rather than the enabler.
What you get:
- Target operating model blueprint: current state, future state and the gap between them
- Cross-border design — coordinated globally, adapted locally
- Organizational due diligence and post-merger integration frameworks
Built on KNOM, our Knowledge Network Operating Model, designed for organizations
where value flows through networks rather than reporting lines.
AI Operating Model Design
Redesigning workflows, governance and decision rights so AI scales from scattered
pilots to coordinated enterprise deployment — without losing auditability or control.
What you get:
- Human-AI handoff mapping using the Digital Twin of Organisation methodology
- AI governance framework aligned with EU AI Act requirements
- 90-day roadmap from pilot to production
Built on the Digital Twin of Organisation methodology, mapping where humans and AI actually hand off work.
Change Management Consulting
Making the redesigned operating model stick with the people who have to run it. Most operating model redesigns fail in execution, not in design.
What you get:
- Whole Scale Change interventions that mobilize the whole system at once
- Stakeholder alignment and transition governance
- Adoption measurement through implementation, not just at go-live
Versatile is one of the accredited Whole Scale Change practitioners in Europe.
Leadership Development & Succession Planning
Building the leadership pipeline that can sustain transformation beyond any one
individual. When a key executive leaves, momentum leaves with them.
What you get:
- Leadership assessment and development roadmap built on the Versatile Leadership Framework
- Productized programme: an intensive of 2-3 days plus six months of group work
- Corporate leadership succession planning frameworks
Built for leaders running operating model change, not for generic leadership training.
When you need an operating model redesign
Organizations typically need an operating model redesign when structure, decision rights or governance stop supporting what the strategy demands. Six patterns come up repeatedly.
AI pilots that never reach production
Successful experiments do not scale on their own. Organizations run 15-20 AI pilots and then find no path to enterprise deployment: governance blocks progress, or nobody owns the coordination layer between teams and systems.→ AI operating model design
Post-merger integration that keeps dragging
Integration stalls when the target operating model was never defined. Twelve to eighteen months in, duplicate systems are still running, the promised synergies have not materialized, and integration feels like project management with no end state.→ Target operating model design
Reorganizations that change nothing
Redrawing reporting lines does not change how work flows. After the third reshuffle the org chart looks different, but the same coordination problems persist, because work still moves through informal networks rather than the formal structure.→ Target operating model design
Leadership turnover that resets transformation
Transformation stops when the capability to run it lives in individuals rather than in the organization. Every senior departure costs momentum, and there is no institutional muscle memory to absorb it.→ Leadership development & succession planning
Cross-border operations that behave like separate companies
Country operations optimize locally and cannot coordinate globally. What works in Germany fails in India, and the same process exists in dozens of incompatible versions.→ Target operating model design
A redesign signed off but never adopted
A new operating model on paper does not change behaviour. Twelve months after sign-off people still work the old way, and nobody can say when the transition actually ends.→ Change management consulting
Sound familiar?
Is your operating model ready for AI?
Most AI initiatives fail because the operating model was never redesigned for hybrid (human + AI) work. Before you invest millions in scaling AI, find out where your organization will break.
Our AI Readiness Diagnostic covers:
- Workflow readiness: Where are the human-AI handoffs in your critical processes? Are they designed or accidental?
- Governance gaps: Can you explain and audit AI-driven decisions? Do you have accountability frameworks for AI outputs?
- Capability assessment: Does your organization know how to work alongside AI, or are you training tools without training people?
- Leadership alignment: Is your C-suite aligned on what “AI transformation” actually means operationally?
- Scaling blockers: What will break when you go from 20 pilots to 200 production AI applications?
What you receive:
- Custom AI readiness scorecard (1-10 across five dimensions)
- Three priority recommendations ranked by impact and feasibility
- 90-day quick-start roadmap (if you’re ready to move)
* No charge. No obligation. Just clarity.
Trusted by leading multinationals across Europe and the US
Banking, agrochemicals, telecom and travel technology — from operating model redesign to enterprise-wide transformation. Including Banco Sabadell, Erste Bank, YARA and Bravofly.
73% — faster time-to-market at a leading Spanish bank
About Versatile Consulting
Saket Bivalkar
Managing Partner. Meet the Versatile Consulting team.
Versatile Consulting is a boutique consultancy that redesigns operating models for multinationals. By Saket Bivalkar, one of a small number of accredited Whole Scale Change practitioners in Europe, with offices in Barcelona and Riyadh.
The firm takes on 8-12 transformation engagements a year, working with C-suite and transformation leaders across telecom, FMCG, financial services and technology in Europe, the Middle East and Asia. Senior practitioners embedded with your leadership team, not junior consultants learning on your time.
Its differentiator is tropicalization: operating models that adapt across countries while staying coordinated globally — neither one-size-fits-all nor a custom version per market.
Frequently asked questions
What does an operating model consultant actually do?
Do you advise, or do you implement?
How long does a typical engagement take?
How much does operating model consulting cost?
Which regions and industries do you work in?
How is a boutique consultancy different from a large consulting firm?
engagements with pyramids of junior consultants supervised remotely by a partner; a
boutique taking on 8-12 engagements a year cannot. The trade-off is honest: less
capacity for very large parallel programmes, more senior time per client.