The Undermining Factors in Business Transformation

by Business Transformation, Organisation Transformation


Saket’s focus is on helping organisations to become flexible and adaptive, while emphasising that people in the organisation grow as well. His experience includes working with a range of organisations from large, complex global enterprises to small entrepreneurial start-ups.

The Undermining Factors in Business Transformation: A Constructive Critique

Business transformation is the process of fundamentally changing the way an organization operates, delivers value, and competes in the market. It is a strategic initiative that aims to improve performance, efficiency, customer satisfaction, and innovation.

However, business transformation is not easy. It requires a clear vision, strong leadership, effective communication, and a culture of change.

Many organizations fail to achieve their transformation goals or encounter various challenges along the way. In this blog post, we will explore some of the common factors that undermine a business transformation in any company, and how to avoid or overcome them.

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Poor Governance

Governance is the backbone of any successful business transformation. It provides the structure and guidelines necessary for the effective execution of transformation initiatives. However, poor governance can significantly undermine these efforts

Poor governance often manifests when the Chief Transformation Officer (CTO) is treated like a member of the corporate staff, rather than a leader with the power and authority to drive change. This can lead to wasted time in meaningless debates and bureaucracy, indicating a lack of full support for the transformation process.

Moreover, a lack of clear program governance can lead to confusion, misalignment, and ineffective decision-making, ultimately impeding the success of the transformation journey.

Therefore, establishing an effective program governance framework is crucial. This can be achieved by defining value drivers, establishing a clear vision for the desired end, and identifying which parts of the initiative require cutting through the red tape.


Knowledge Network Operating Model

Lack of Role Clarity

Role clarity is essential in any organization, especially during a period of transformation. When roles and responsibilities are unclear, it can lead to confusion, decreased motivation, and reduced efficiency, which can ultimately result in employee turnover.

Role confusion can create friction and conflict, leading to inefficiencies and a detrimental impact on the bottom line. It’s crucial for leaders to clearly define roles and responsibilities to avoid such issues.


Lack of Courage in Leadership

Courageous leadership is a critical component of successful business transformation. Leaders must be willing to challenge the status quo, admit when something is broken, pursue ambitious goals, acknowledge their own limitations, and speak the truth.

A lack of courage in leadership can lead to stagnation, missed opportunities, decreased morale, and ineffective decision-making. Courage-deficient leaders often miss out on opportunities for growth and innovation, allowing more courageous competitors to gain a competitive advantage

Courage in Leadership


Business transformation is a challenging yet necessary process for organizations to stay competitive in today’s dynamic business environment. However, poor governance, lack of role clarity, and a lack of courage in leadership can significantly undermine these efforts. By addressing these issues, organizations can increase their chances of a successful transformation, driving growth and long-term success.

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