join us for versatile opportunities!
Versatile believes the world is a diverse (and wonderful) place and if we are to help our clients the way we want to, we need a diverse team. We work with both global and local clients, from startups to enterprises, and our team is growing.
Contract Consultant – Hospitality Management (SOP Development & implementation, Pre-Opening Specialist)
Location: Barcelona, GCC, Hybrid
Contract Duration: approx 6 months.
Start Date: 01/05/2025
Language : English (native), Arabic is a plus.
Compensation: Competitive, based on experience
We are looking to engage a Contract Consultant with deep operational expertise in the hospitality industry to support a high-impact project focused on creating and implementing Standard Operating Procedures (SOPs) for a hotel and restaurant group. This role is ideal for a hands-on professional with significant experience in launching new hospitality properties and setting up systems from the ground up.
Key Responsibilities:
- Lead the end-to-end creation, documentation, and customization of SOPs across all functional departments including front office, housekeeping, F&B service, kitchen operations, engineering, and guest relations.
- Benchmark SOPs against international standards while aligning with the brand’s unique service philosophy and compliance requirements.
- Design practical workflows and checklists to embed SOPs into daily operations.
- Drive SOP implementation and training, ensuring staff buy-in and operational readiness.
- Partner closely with project leadership, department heads, and training teams to ensure effective rollout before the property opening.
Candidate Profile:
- Minimum 6–7 years of relevant experience in hotel and/or restaurant operations with a strong focus on pre-opening and operational setup.
- Demonstrated ability to create and institutionalize SOPs that drive consistency, efficiency, and service excellence.
- Prior experience working in or with GCC-based hospitality projects is a strong advantage.
- Strong analytical, communication, and documentation skills.
- Self-motivated, adaptable, and capable of working with cross-functional teams under tight timelines.
What We Offer:
- Join a growing consulting company with experienced consulting and industry experts.
- Opportunity to shape the foundational systems of a new hospitality venture.
- Autonomy to lead a strategic function with real operational impact.
- Work with forward-thinking project team committed to service excellence.
If you think you might be the perfect addition to the growing Versatile team, please contact us at careers@versatile.consulting
If you don’t find a suitable opportunity but you like what we do and how we do it, please send us a email to: careers@versatile.consulting
(Please note, we are unable to accept candidates sent by agencies.)
Versatile has a wide presence in Europe and Asia, with partners and collaborators in various countries and we are looking for people who share our passion for sustainable improvement.